Podcast: Ep#251 “Touch Up Guys is a premium franchise because we have expertly trained operators with exceptional customer service skills” (Ft. Adam McLaine, Training & Technical Support Manager at Touch Up Guys)

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Today on Eden Exchanges we spoke to Adam McLaine, Training & Support Manager at the Touch Up Guys, Australia’s premium mobile paint and bumper repair franchise. Listen as Adam delves into his long standing career at the Touch Up Guys, his working role, the level of training and support on offer and what to expect with as a member of the Touch Up Guys

Discussion Points:

Adam McLaine- Training and Techincal Support Officer at Touch Up Guys
  • From franchisee to Technical Manager
    Beginning as a franchisee more than 20 years ago, Adam gained extensive experience with the business leading to his current role
  • Touch Up Guys franchisees
    Adam outlines the services offered by Touch Up Guys
  • Work for yourself
    Adam notes that the franchise model has been designed for flexibility and franchisee individuality
  • A healthy business culture
    With a heavy focus on collaboration and support, the culture within Touch Up Guys creates success through community
  • Initial training
    Adam outlines the skills training offered to new investors
  • Ongoing support
    Highly experienced Touch Up Guys franchisees always have access to opportunities for further development and assistance
  • On the cutting edge
    With a focus on keeping up to date with new technology, Touch Up Guys continues to offer the best possible service
  • Consistency across the business
    As the Technical Manager, Adam ensures all franchisees have access to the latest processes and products
  • Prior experience
    Adam outlines his view on franchisees with existing experience
  • An ideal franchisee
    Self-motivation and adaptability are some of the most important franchisee qualities
  • An enjoyable career
    Adam discusses the aspects of the business that make it worthwhile for him
  • Potential investors
    Important considerations for prospective franchisees

Useful links:

Website / Profile / Facebook / YouTube / Linkedin

About the business

Touch Up Guys are Australia’s preferred mobile paint and bumper repair specialists. Delivering a convenient mobile paint and bumper repair service for over 30 years, and having carried out over 2 million jobs, in this ever-expanding market we have…. “only just scratched the surface”….. The Benefits to you?

  • Strong market penetration and brand recognition
  • Proven systems and technical expertise
  • Experienced management and support team
  • Flexibility and Work-Life balance
  • Low Entry Cost
  • Specialised skills training 
  • Vendor finance for approved applicants
  • Specialised Equipment and customised van

 Our Services:

  • Bumper repairs (basic and advanced)
  • Repair of chips & scratches
  • Alloy wheel repairs
  • Vehicle buffing & polishing
  • Headlight restoration

 Where are Touch Up Guys?  Touch Up Guys has over 50 franchised territories across Australia with plenty of opportunities for new franchisees to join our team.