Podcast: Ep#152 Profiling for Performance Optimisation at Total Tools (Ft. David Harding Executive Director at Excelerate Consulting Group)

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As a part of our Total Tools business series on Eden Exchanges we spoke to the Executive Director at Excelerate Consulting Group, David Harding. Excelerate Consulting Group is a consulting business that provides organisational business culture profiling, people capability matching and systems for optimising performance outcomes.

Listen as David discusses his process for profiling potential franchisees for Total Tools, matching the right candidate for a working role and how he helps Total Tools to achieve their performance outcomes.

Discussion Points:

David Harding – Executive Director at Excelerate
Consulting Group
  • Professional role
    What David’s professional role is at Excelerate Consulting Group and his working role with Total Tools
  • What is Excelerate Consulting Group?
    What Excelerate Consulting Group does and their involvement with the Total Tools Franchisee recruitment process
  • Working with Total Tools
    David describes what it is like working with a franchise like Total Tools and how involved they are as a client
  • Processes to maintain business optimisation
    How David optimises the business culture at Total Tools through calculated and refined business processes
  • Keeping the bar high
    What David identifies as the base level of practice and performance expected from a Total Tools franchisee and creating a strong company structure
  • Trends in the industry
    David lists some of the trends he is seeing in the franchising sector that potential business owners should be aware of in the industry
  • Providing support and guidance
    David explores his role further in relation to the individual franchisees and his strategies for guiding the franchisees and profiling them to best advise Total Tools supporting processes
  • Drive and motivation
    David discusses what motivates him to work with clients like Total Tools and drives him to do what he does best
  • Advice and food for thought
    What David thinks a potential franchisee for Total Tools should consider before enquiring into a large retail business

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About Total Tools Franchising

Total Tools is looking for franchisees that share the vision and wish to be a part of the success of a growing Australian company. Backed by the unrivalled retailing standards in the tool industry and experienced staff offering professional advice and service, Total Tools has firmly established itself as the market leader in professional tool retailing, servicing the daily needs of Australia’s tradesman who use their tools for living.

There are currently over 70 stores forming the Total Tools group with representation in Victoria, New South Wales, South Australia, and Queensland, with more stores being planned nationally.

To find out more about store potentials in your local area click here to enquire and speak to a Total Tools representative today or call +613 8658 2292 for a confidential discussion.