Podcast: Scratching the Surface (ft. Glen Hawken from Touch Up Guys)
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In this episode of Eden Exchanges we spoke to Glen Hawken from Touch Up Guys, a mobile car detailing franchise system, about the evolution of the business, their successes, and current opportunities in the car detailing industry.
Key Points
- The beginnings and evolution of Touch Up Guys
- How the service works
- Where most of the demand comes from
- Getting the name out there & new audiences – “We’ve only just scratched the surface.”
- Goals for the next couple of years
- Changing customer base
- Family values in the business
- Customer relationships
- Backgrounds, skills and interests of typical franchisees
- Priorities in the business
- Training process for franchisees
- Where the industry is headed
- Recruitment goals
- Financial commitment for new franchisees
- Applicant financing programs
- How to contact Touch Up Guys
Useful Links
Eden Exchange
Website/Facebook/Twitter/LinkedIn/Instagram
BusinessBuyInvest
Website
Touch Up Guys
Website/Facebook
About Touch Up Guys
Touch Up Guys are Australia’s Favourite Mobile Paint & Bumper Repair Specialists. Providing a time-convenient mobile car paint repair service for over 25 years, Touch Up Guys are proud to have provided over 2 million services and we’ve only just scratched the surface. You can trust our team of over 100 owner/operators across Australia, New Zealand and the USA.
